PRODUCT OVERVIEW
- ISBN 9781529309386
- Categories [2022], Business and Economics, BX, BXOS, Hot Selling, NF BIZ, Non-Fiction, Non-Fiction: Personal Development, PNSG_DEC
- Author(s) Ken Blanchard
- Publisher Nicholas Brealey Publishing
- Pages 144
- Format Paperback
- Dimensions 19.6cm x 0.9cm x 12.7cm
- Weight 0.11 kg
product description
What do your colleagues, spouse and kids have in common with a five-ton killer whale?
This work explains that both whales and people perform better when you accentuate the positive. It shows how using the techniques of animal trainers - specifically those responsible for the killer whales of SeaWorld - can supercharge your effectiveness at work and at home. It explains the difference between 'GOTcha' (catching people doing things wrong) and 'Whale Done!' (catching people doing things right).
A management classic from the author of the multi-million-copy bestseller THE ONE MINUTE MANAGER.

