The Kindness Revolution

Your company may have innovative marketing strategies, catchy advertising, and great products at a good price, but if you're not committed to your employees, they won't be committed to your customers?and your customers certainly won't be committed to you. Find out how to turn around this cycle of indifference and mediocrity with The Kindness Revolution, an eye-opening, impassioned book that pinpoints the vital link between building long-term customer loyatly and creating a culture of kindness and consideration up and down the entire organization. This important book is packed with practical guidance and real-life examples of companies who have made serious commitments to their people and have reaped wealth of personal and financial rewards in return.