Surviving Dreaded Conversations: How To Talk Through Any Difficult Situation At Work
by:
Donna Flagg
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PRODUCT OVERVIEW
- ISBN 9780071630252
- Categories Business and Economics, BX, BXOS, NF BIZ, Non-Fiction, Non-Fiction: Personal Development, RM 20 - RM 39.99
- Author(s) Donna Flagg
- Publisher McGraw-Hill Professional
- Pages 224
- Format Paperback
- Dimensions 21cm x 1.3cm x 14cm
- Weight 0.265 kg
product description
The essential guide for managers andprofessionals dealing with difficultworkplace conversations
Surviving Dreaded Conversations gives managers all theyneed to get through those difficult, face-to-face conversationswe all encounter in our office. Whether it'sfiring an employee, asking for a raise or delivering badfinancial news to a client or staff, expert author DonnaFlagg shows readers how to stop putting off theseuncomfortable conversations and start successfully facingthem head-on. Filled with tips, strategies, exercises,and easy-to-memorize scripts for effective preparation,Surviving Dreaded Conversations is packed with practicaladvice to help professionals get through the roughspots in the workplace.