{"product_id":"conflict-resolution-9780071364317","title":"Conflict Resolution","description":"\u003cp\u003eWorkplaces are changing.  As interpersonal rules of conduct become looser and time deadlines become tighter, conflict resolution is gaining importance as a strategic management issue.  Conflict Resolution is the first book to provide specific mediation skills and managerial tools for successfully preventing, managing, and resolving workplace conflicts.  Before minor skirmishes become full-blown wars, refer to this hands-on, solution-oriented book.\u003c\/p\u003e","brand":"McGraw-Hill Publishing Co","offers":[{"title":"Default Title","offer_id":41080988008654,"sku":"9780071364317","price":24.9,"currency_code":"MYR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0601\/0883\/2974\/products\/conflict-resolution-9780071364317-20582021922965.jpg?v=1648792424","url":"https:\/\/www.bookxcess.com\/products\/conflict-resolution-9780071364317","provider":"BookXcess","version":"1.0","type":"link"}