faq

About BookXcess

How are your books so cheap?

Publishers sometimes overprint books and are unable to sell them all to standard bookstores. We receive these overprinted books at a discount, which we then pass on to you.

Can I buy your books online?

Yes, you can! Head to our online store bookxcessonline.com and start shopping with us today. (Please note that prices and stock availability may vary between our online and retail stores.)

Can I pay by credit card?

Yes, we gladly accept credit cards. For your convenience, we do not impose a minimum total for credit card use.

Can I use your receipts to get income tax rebates?

Yes. If you have purchased books from us they appear as such on your receipt and these can be used for income tax purposes.

Do you sell wrapping paper or have a gift-wrapping service?

Our wrapping paper is not for sale, but is part of the gift-wrapping service we offer to customers absolutely free. Simply inform our staff at the counter if you would like to have any of your purchases wrapped.

The Books We Sell

Do you sell secondhand books?

Our books are all brand-new.

Do you sell local books or school books?

No, as all our current suppliers are international.

Do you have book X by author Y?

If you are looking for a particular book in the store itself, please feel free to approach our staff for assistance. For more information, you can always contact us at sales@bookxcess.com.

Can I order books from BookXcess?

Unfortunately, as we source our books from overprinted supplies, we are unable to place orders for specific books.

When will your new stock be coming in?

We usually receive new stock each month; simply leave your contact details with our staff if you would like to be notified. BookXcess members are automatically informed when our new stock arrives, so if you are not already a member, sign up with us now for more news and more discounts.

Membership

How do I become a member?

Membership is free. Spend minimum RM100 on one receipt and enjoy 3 years of FREE membership!

What are the benefits of being a member?

As a BookXcess member, you will be the first to know when new stocks arrive. We will also keep you informed of any special offers or promotions. In addition, members also enjoy a 5% discount on purchases of RM50 and above, or a 10% discount on purchases of RM150 and above.